The L.A. Times published the findings of a three-part investigation of U-Haul:
Driving with rented risks
In the first part (6/24/07), the Times investigation finds the company’s practices raise the risk of accidents on the road.
Upkeep lags in U-Haul’s aging fleet
In the second part (6/25/07), the Times found many trucks have high mileage and safety checks were often overdue; customers describe breakdowns and accidents.
Key trial evidence goes missing
Injured customers suing U-Haul over accidents have sought key equipment, only to find it lost or discarded (6/26/07).